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This Return Policy outlines the terms and conditions for returns and refunds for products purchased from Thodmareiz, including handmade greeting cards and custom printing services.
We want you to be completely satisfied with your purchase. If you are not happy with your order, please contact us within 14 days of receipt to discuss a return or exchange.
Items eligible for return must:
Due to the personalized nature of custom printing services and custom-designed greeting cards, these items are generally not eligible for return unless there is a manufacturing defect or error on our part.
To initiate a return:
Once we receive and inspect your returned item:
If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or full refund, including return shipping costs.
Customers are responsible for return shipping costs unless the return is due to our error. We recommend using a trackable shipping method and retaining proof of shipment.
We may offer exchanges for items of equal value, subject to availability. Please contact us to discuss exchange options.
For questions about returns or to initiate a return, please contact us:
Thodmareiz
Unit 10, Scurlockstown
Scurlockstown Business Park
Co. Meath, C15 TD32, Ireland
Email: info@thodmareiz.world
Phone: +353469451451